Getting your prescription

The doctors are able to write prescriptions for all patients and provide you with medication if you live within certain parts of our Practice area.

If the doctor prescribes medication during a consultation, you will either collect your medication from reception or be given a prescription to take to a chemist.

However, if you are taking regular medication from your doctor or hospital, you do not always need to see a doctor to obtain a repeat supply of your medication. You will be issued with a computer slip attached to your prescription detailing your medication and we ask that you give this re-order form to your preferred surgery for your repeat medication.

You need to order your medication BEFORE you run out as we need 2 working days to process your request. You can order repeat medication:

• Online:  Click on the hyperlink prescription request form at the top of this page and complete the electronic request form

• In person:  Drop the completed slip into the collection box at reception. If your preferred surgery is closed you can post it through the letterbox

• By post:  Please send the computer slip to your preferred surgery. Please address the envelope to the ‘Dispensary’

• By fax:  Fax the computer slip using 01980 630393

• By phone:  Please try to call outside appointment times, between 14.00 – 15.30, to ensure your request is processed that day

If you need medication urgently, please speak to a receptionist so that she can process your request appropriately.

You can collect medication from 08.00 – 18.30, Monday to Friday and from 18.30 – 21.00 on Mondays (from Durrington surgery). However, you may like to use our FREE delivery service for dispensed medications (excluding refrigerated items and controlled drugs). Please ask at reception for more details about this service.

Please be aware that your prescription or medication will be available within two working days unless suppliers are short of stock.  If you are collecting medication or prescriptions for others, the receptionists may ask for proof of identity. Where prescription payment exemption applies, proof of this and completion of the back of the prescription will be required.