New SMS Messaging Service

Avon Valley practice now offers an SMS messaging service. To sign up please fill in a consent form next time you are in the surgery. This will allow you to receive appointment reminders and actions required following recent test results.  You can also fill in this form online

Durrington Surgery Closure

Due to refurbishment, Durrington Surgery will be closed from Thursday 23rd February at 1pm and will re-open at 2pm on Monday 27th February. You will not be able to collect your medication or prescription from Durrington Surgery during this time. Instead, please go to Upavon Surgery. If you need to contact the Practice, please continue to telephone 01980 652378. We apologise for any inconvenience.

Upavon Surgery will be open as normal.

Appointments
Home Visits
Telephone Advice
Fees for non-NHS work

Appointments 

 

The Practice operates an appointment system every week day from 08.30 to 12.00 and from 14.30 to 18.00 (approximately). Appointments are 10 minutes long and can be booked ahead. You can arrange to see a doctor at either surgery by calling in or telephoning Upavon surgery on 01980 630221 or Durrington surgery on 01980 652378. The first available appointment will be offered to you.

 

Some appointments are kept for ‘on the day’ and medically urgent problems. These can be booked by telephone from 08.00 each morning. If you telephone before 10.00, you will be offered an appointment or telephone appointment that day but it may not necessarily be at your preferred surgery or with your preferred doctor.

 

If you cannot keep your booked appointment please let us know as soon as possible.

 

The appointment system works on a "one appointment, one patient" basis.  If you have a complicated matter to deal with you may wish to ask for a ‘double appointment’.

 

Whilst every effort is made to keep to appointment times, occasionally a patient with serious problems or an emergency means that a doctor will run late.  We ask for your understanding and patience if this is the case.

 

Evening Appointments

 

There are late evening appointments every MONDAY from 18.30 – 20.00 at Durrington Surgery. Appointments must be made in advance.

 

Appointments for blood tests at each surgery are bookable on-line, please click on SystmOnline.

calendar Click here to book/cancel your appointment online

N.B. If your TPP Access password was fewer than eight characters long, you may be unable to log in to SystmOnline. If this is the case, please contact the Practice and we will issue a new password to you. This is the opposite of the information provided in our letter. We sincerely apologise for any confusion or inconvenience this may have caused.

Please let us know if you are unable to keep an appointment so that we can use it for others. 

 
For quick medical advice online or on the telephone contact NHS DirectNHS 111 is a new service being introduced to make it easier for you to access local NHS healthcare servicesNHS ChoicesDepartment of HealthMy Surgery Website