Receive SMS messages

If you would like the Practice to contact you by text message for the purposes of appointment reminders, actions from test results, health promotion and general updates, please complete a consent form available from reception or from this website

SMS consent form

                                 Find out my test results

The doctor, nurse or other health care professional carrying out the test will advise you when your results will be available.

It is then your responsibility to telephone for the results of the tests.

Different tests take different times to process. Some may take up to 2 weeks. If anything serious is found, the laboratory will usually telephone to let us know and we or the Out of Hours service will contact you as quickly as we can to discuss it with you.

The doctor will review your results and give the receptionists specific instructions regarding any follow-up that may be required and what information they would like conveyed to you.

The receptionist may tell you what the result is, they may ask you to make a telephone consultation with the doctor, they make ask you to make a face-to-face consultation with the doctor, or it may be that the doctor telephones you direct.

                                 Request Transport

If you need help to attend an appointment at one of the Surgeries, you can contact the Link Scheme. This service is run by volunteers who will arrange a driver for you. Although there is no fare, they do ask for a donation. To access the scheme in Upavon, please telephone 01980 630818 and in Durrington, please telephone 01980 594857.

                                  Ask for a sick note

All sick notes will have an illness or relevant condition stated and a length of time the sick note is covering. They may be collected from Reception.

If you are off work for up to 1 week (5 working days) you do not need a sick note form. This means you can either write a letter to your employer or, if you prefer, there is a form called a Statutory Sick Pay Form or Employees Statement Of Sickness (form SC2). You can either collect one from your preferred surgery or download one from our website.

Once you have been off sick for more than 1 week you can obtain a sick note from a doctor by making an appointment at one of our surgeries or arranging a telephone consultation. 

If you have been in hospital a sick note can either be issued by the hospital doctor or by a telephone consultation with a doctor who will have been informed by the hospital of your visit. It is not normally necessary for the doctor to see you in person.

If you have not been seen by a doctor before for the current problem and it is not a continuing condition it may be necessary for you to be seen by a doctor in person.

SC2 form

                                 Make a complaint